• We understand that sometimes situations arise that require you to change your plans. If you must cancel or reschedule your appointment, we ask that you notify us at least 24 hours in advance. This helps us protect the time of our nail artisans and clients, and ensures that we can continue to deliver upon our promise of exceptional service.

    Cancellations without 24-hour notice will incur a cancellation fee of 50% of the service price.

    Missed appointments (“no-shows”) will be charged 100% of the service. This fee is non-refundable and can not be put toward any future services.

  • We understand that you have a busy schedule, however, our appointment times are booked back to back.

    If you are more than 10 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s) or we may be able to just forgo a part of your service like art.

    If we do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total.

  • If you experience a chipped, broken, or popped-off nail, please notify us within 7 days of your appointment for a complimentary repair.

    Repairs requested after one week are still available for an additional fee pending how extensive the repair is.

  • Your best bet is to call or text us at 716-213-7942. Messages via email or social media are not monitored as frequently so please call/text first.

  • While we love welcoming families, the salon environment presents safety hazards for young children and infants.

    Cure is also dedicated to providing a serene escape where you can feel entirely relaxed and carefree.

    With these items in mind, we kindly ask that children and infants do not accompany adults to appointments unless they have a scheduled service of their own as we do not have the resources to properly ensure their safety.

  • If the parlor is closing due to winter weather conditions, we will give you ample notice - most likely the night before.

    When the snow is falling, we ask that you plan ahead and leave early to account for a safe, slow drive so we can start your appointment on time.

    When arriving, please plan to put on our complimentary shoe covers or bring your own slippers to keep the salon clean and cozy.

  • We ask that you book an appointment as we value your time and service needs.

    Please feel free to book online or call us prior to coming in to ensure we have an opening!